FAQs

The Coupon Chaser is a free website that helps you find and use coupon codes, deals, and promotions from thousands of online retailers.

Our platform combines verification technology with a community of millions of shoppers to provide verified promo codes for over 300 online stores.

We're based in Kaysville, UT, USA, and focus on US users, but our site is accessible worldwide.

We earn a small commission from retailers through affiliate links when you click on a deal and make a qualifying purchase.

This doesn't cost you anything extra and helps us keep the site free. We disclose our affiliate relationships transparently, as required by FTC guidelines.

Yes, absolutely. There are no fees, subscriptions, or hidden costs. You can browse deals, copy codes, and sign up for newsletters without any charge.

No, we don't require user accounts.

You can access all deals and codes anonymously. If you sign up for our newsletter, we'll only collect your email address for deal alerts.

Coupons come from a combination of sources: Direct affiliate/merchant partner, verified sources, data from public offers, and user submissions.

Codes are reviewed for expiration dates, restrictions, and product exclusions. When possible, they're tested directly at checkout. If users report a code as failing, it's flagged, reviewed, and often pulled the same day.

Yes, we welcome user submissions. When you submit, we ask for the code, the retailer, expiration (if known), and any usage restrictions.

Submissions are reviewed and may be edited, verified, or rejected by our moderation team.

This depends on the retailer's policy; we recommend checking their terms. Most allow only one promo code per order, but you can often stack with other sales or free shipping offers.

Currently, we focus on online coupons and deals. If a retailer provides printable options, we'll link to them, but most of our offers are for e-commerce.

We cover a wide range, including percentage discounts, free shipping, buy-one-get-one offers, and flash sales across categories like electronics, fashion, home goods, groceries, and travel.

We primarily target US users, but many codes work globally depending on the retailer. Check the offer details for restrictions.

Use the “did this code work” tab on the coupon page/banner and select no.

Reports go to a moderation queue so we can de-prioritize or remove non-working offers quickly. Community reporting is one of the fastest ways to keep the site accurate.

Rankings are based on a mix of signals: verification recency, user confirmations, redemption signals from affiliate partners (where available), and editorial checks.

Rankings show what's most likely to work, not a merchant guarantee.

No. We surface and verify coupons to improve your odds, but we cannot guarantee savings.

Savings depend on merchant rules, product selection, and cart conditions.

Because purchases are handled by merchants, contact the merchant's support for refunds, returns, or order problems.

We can help by pointing you to merchant policies or sharing affiliate tracking details if needed for attribution disputes. We're here to help with code-related questions.

No (unless a program is added). If we introduce cashback or rewards, we'll disclose terms, eligibility, and payout mechanics clearly.

Coupons can fail for many reasons: the code has expired, it doesn't apply to your cart items (e.g., exclusions for sale items), you haven't met the minimum order value, or it's single-use only.

Always check the terms listed with the code. If it's a verified code from us and still fails, contact the retailer directly, as we don't control their systems.

We collect minimal data, like email for newsletters or IP for analytics. We do not sell personal data. We share limited data with service providers and affiliate/merchant partners for attribution and analytics.

We honor opt-out requests in accordance with applicable U.S. privacy law and comply with the CCPA and GDPR basics. (See the Privacy Policy for details.)

Yes, we only link to reputable retailers. However, always verify you're on the official retailer site before entering payment info. We use HTTPS for security.

Some deals are "code-free" and activate automatically when you click through our affiliate link. Just shop as usual on the retailer's site, and the discount should apply at checkout.

Email us at [email protected] for questions about deals, site issues, or feedback. For privacy requests: [email protected]. We aim to respond within 24 to 48 hours.