What is Basil Grocery and what products or services do they offer?
Basil Grocery is a grocery delivery service that has been operating since 2018. It is a family business run by Kevin and April Whitehead. Basil Grocery offers a variety of grocery and gourmet food products, with over 258 products available for sale. The average price of products sold by Basil Grocery is $56.26, which is considered affordable. Basil Grocery provides 48–72 hours of temperature-controlled protection for products, ensuring they arrive safely at the customer's doorstep, including items like ice cream and fresh fish.
Does Basil Grocery offer free shipping?
Basil Grocery offers free shipping on all orders over $59.99 with a 49 lbs weight limitation. Additionally, they offer free shipping for all items to all states, including Alaska and Hawaii.
What is Basil Grocery's return and refund policy?
Basil Grocery processes refunds back to the original payment method used during the purchase. Some items, such as ingestible products, are non-returnable due to potential safety risks, but refunds or replacements can be requested if the item arrives damaged or defective.
How can I contact Basil Grocery customer service?
To contact Basil Grocery customer service, visit the FAQ page on their website or contact them through the information provided on their contact page.
Does Basil Grocery have discount codes or coupons available?
Basil Grocery offers various discount codes and coupons. For example, there are codes for 20% off, 65% off, and 50% off available from different sources. These codes are frequently updated and verified.
What payment methods does Basil Grocery accept?
Basil Grocery accepts payments via PayPal, credit cards, and a monthly payment option through Stripe. They do not accept in-store payments or cryptocurrency.
Does Basil Grocery ship internationally?
Basil Grocery does offer international shipping. Orders over a certain amount are shipped standard for free to eligible destinations.
How long does Basil Grocery take to deliver orders?
Basil Grocery delivers orders within 2 days to all 50 states, including Alaska and Hawaii. This includes properly frozen and frosted conditions for perishable items.
Does Basil Grocery have a loyalty or rewards program?
Basil Grocery has a loyalty, rewards, and partnership program as mentioned in a review on their website.
Is Basil Grocery a legitimate and trustworthy brand?
Basil Grocery is a legitimate and trustworthy brand. Customers can verify this by visiting the website basilgrocery.com.
Does Basil Grocery have physical store locations?
Basil Grocery does not explicitly state that they have physical store locations on their website. They do have a menu and store section on their website, but this does not confirm physical locations.
What do customers say about Basil Grocery?
Customers have provided feedback on Basil Grocery, highlighting its brand popularity, price competitiveness, and the quality of features it offers. Additionally, customers have left over 2,231 feedbacks on Amazon in the last 12 months, indicating a professional team-run business. Some customers have also used coupon codes to save money on their purchases.
Does Basil Grocery offer student, military, or senior discounts?
Basil Grocery might offer special discounts for students, teachers, or veterans. However, there is no explicit mention of senior discounts.
How do I track my order from Basil Grocery?
Customers can track their orders from Basil Grocery by visiting the Amazon website and contacting the seller after placing an order with them. Alternatively, customers can use global tracking services like AfterShip, 4Tracking, or ParcelsApp to track their orders.
Where can I find the best discounts for Basil Grocery today?
Right now, Basil Grocery has 3 active discounts available. The best current offer provides CODE, with additional promotions varying by deal type and eligibility.
Are there any working coupon codes for Basil Grocery?
Coupon codes can be provided by Basil Grocery, though they are not guaranteed for every promotion. Some offers from Basil Grocery may require meeting certain conditions, while others may not include a code at all.
How often can shoppers expect fresh deals from Basil Grocery?
New discounts from Basil Grocery tend to appear around major shopping periods or special promotions. There is no set schedule, so availability may change at any time. According to our latest update, the most recent coupon discovered for Basil Grocery on 30 included CODE in savings.
Where can I look for active Basil Grocery promo codes?
The easiest way to get a promo code for Basil Grocery is to visit this page for current offers. Codes are typically released for a limited time and may appear directly on basilgrocery.com during promotions.
What steps do I take to apply a discount code at Basil Grocery checkout?
To apply a discount code at Basil Grocery, proceed to checkout and look for a field labeled “promo code” or “discount code.” Enter the code, apply it, and confirm the savings before completing your purchase.
What should I do if my Basil Grocery discount code isn’t valid?
A Basil Grocery promo code might not work if it has expired, is entered incorrectly, or doesn’t apply to the items in your cart. Many promotions have limitations that affect when a code can be used.